Paying for your Treatment

Self Pay

Paying for your treatment is simple. You can pay by credit card, debit card or cash for Initial Assessments and joint ENT/audiologists appointments. We accept British Sterling but not foreign currency or other commodities.

Tinnitus Treatment packages must be settled at the first appointment by credit card, debit card or cash, or you may choose to take up the offer of credit finance.

If you wish to spread the cost of Tinnitus Treatment packages, we have teamed up with Close Brothers Retail Finance to offer you convenient and great value payment plan options. Find out more about our finance here, or if you have your treatment quotation already, then you can go straight to the Application for Finance form.

Medical Insurance

Our clinics are recognised by BUPA and most of the major medical insurance companies for hearing and tinnitus diagnostics, initial assessments and other treatments such as ear wax removal.

We have direct payment facilities with most medical insurance companies. You must check your policy and contact your insurance company prior to making an appointment. This is to clarify and confirm your cover, and to obtain a preauthorisation reference number which is required for the repayment process.

Please bring the details of your insurance cover when you attend your appointment:

• Insurance company name

• Membership number

• Preauthorisation or claim reference number.

Unfortunately very few medical insurance plans cover hearing aids or tinnitus treatments, but we do offer credit facilities to spread the costs of these treatments. Please call us if you have any questions regarding medical insurance or consumer credit.

If no authorisation is provided, payment on the day is required.

Treatment Prices

Initial Assessment

  •   Relevant medical history
  •   Tinnitus profile assessed
  •   Audiological assessment
  •   Test results and treatment options

Levo® Therapy System

  •   Device and headphones
  •   Fitting appointment
  •   Follow-up appointments
  •   Payment options available

Acoustic CR® Neuromodulation

  •   Desyncra™ for Tinnitus device
  •   Fitting appointment
  •   Follow-up appointments with recalibration
  •   Payment options available

Tinnitus Desensitisation Therapy™

  •   Personalised sound enrichment device
  •   Bespoke range of therapies
  •   Self management programme training
  •   Follow-up appointments

Hearing Loss

  •   Latest range of digital hearing aids
  •   Fitting appointment
  •   Real ear measurements
  •   Aiding options for severe single sided deafness

Acute Tinnitus Therapy™

  •   Tinnitus profile assessment
  •   Tinnitus management
  •   Sound machine
  •   Ear protection

Hyperacusis Desensitisation Therapy

  •   Personalised sound enrichment device
  •   Fitting appointment
  •   Self management programme training
  •   Follow-up appointments

*The Tinnitus Clinic provides consumer credit services via Pay4Later in association with Close Brothers Retail Finance. Pay4Later is licensed by the Financial Conduct Authority (Consumer Credit Licence: 0616240). For more information please refer to their frequently asked questions or visit

Close Brothers Retail Finance is a trading name of Close Brothers Limited. Close Brothers is authorised by the Prudential Regulation Authority, regulated by the Financial Conduct Authority and Prudential Regulation Authority. For more information please visit

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Tinnitus Patient Stories

Our patients describe how they overcame their tinnitus following our treatments.

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