COVID-19 update – Our clinics are open and we’re taking bookings Read more

We are now taking bookings for our Harley Street clinic. You can use our online booking system or phone 0800 030 6617 to talk to an administrator.

Our other clinics around the country are open, so please contact us to find out when the earliest appointment at your preferred clinic will be.

During appointments, our clinicians and audiologists are working in a safe manner to reduce infection and help you recover from your tinnitus. We clean surfaces between patient appointments in line with Government guidance and that issued by the British Society of Audiology.

We will require you to answer a few questions before you come into clinic to minimise the risk of spreading COVID-19 infection.

Remember, if you're unable to attend a clinic we run a full telecare service with remote assessments and fittings using video through our e‑consult service.

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Paying for your Treatment

Self Pay

Paying for your treatment is simple. You can pay by credit card, debit card or cash for Initial Assessments and joint ENT/audiologists appointments. We accept British Sterling but not foreign currency or other commodities.

Tinnitus Treatment packages must be settled at the first appointment by credit card, debit card or cash, or you may choose to take up the offer of credit finance.

If you wish to spread the cost of Tinnitus Treatment packages, we have teamed up with Klarna to offer you convenient and great value payment plan options. Find out more about our finance here, or if you have your treatment quotation already, then you can go straight to the Application for Finance form.

Medical Insurance

Our clinics are recognised by BUPA and most of the major medical insurance companies for hearing and tinnitus diagnostics, initial assessments and other treatments such as ear wax removal. Please contact us for the relevant provider number and contact your insurance company before making an appointment. This is to clarify and confirm your cover, and to obtain a preauthorisation reference number which is required for the repayment process.

Please provide details of your insurance policy number and authorisation number prior to attending your appointment. If no authorisation is provided, payment on the day is required.

An increasing number of medical insurance plans cover our tinnitus treatments, but where this is not the case we do offer 0% credit facilities to spread the costs of these treatments. Please call us if you have any questions regarding medical insurance or consumer credit.

Unfortunately very few medical insurance plans cover hearing aids or tinnitus treatments, but we do offer credit facilities to spread the costs of these treatments. Please call us if you have any questions regarding medical insurance or consumer credit.


The Tinnitus Clinic is pleased to work with legal professionals and case managers who require adult audiological rehabilitation for their clients as a result of medico-legal claims for auditory damage including tinnitus, hearing loss and hyperacusis.

Email for further information.

Tinnitus Desensitisation Therapy™

  •   Personalised sound enrichment device
  •   Bespoke range of therapies
  •   Self management programme training
  •   Follow-up appointments

Hearing Loss

  •   Latest range of digital hearing aids
  •   Fitting appointment
  •   Real ear measurements
  •   Aiding options for severe single sided deafness

Acute Tinnitus Therapy™

  •   Tinnitus profile assessment
  •   Tinnitus management
  •   Sound machine
  •   Ear protection

Hyperacusis Desensitisation Therapy

  •   Personalised sound enrichment device
  •   Fitting appointment
  •   Self management programme training
  •   Follow-up appointments

*The Tinnitus Clinic provides consumer credit services via Klarna Bank AB (publ). Klarna Bank AB (publ) is Authorised by the Swedish Financial Services Authority (Finansinspektionen) and is subject to limited regulation by the Financial Conduct Authority. Klarna’s FCA registration number is 821179. For more information please call Klarna on 03333216080.

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Tinnitus Patient Stories

Our patients describe how they overcame their tinnitus following our treatments.

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