Our other clinics around the country will be opening soon, so please contact us to find out when the earliest appointment at your preferred clinic will be.
During appointments, our clinicians use appropriate sanitising equipment and PPE (personal protective equipment) which is also available to patients. We also clean surfaces between patient appointments in line with Government guidance and that issued by the British Society of Audiology.
We will require you to answer a few questions before you come into clinic to minimise the risk of spreading COVID-19 infection.
Remember, if you're unable to attend a clinic we run a full telecare service with remote assessments and fittings using video through our e‑consult service.
The Tinnitus Clinic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Tinnitus Clinic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2011.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
In addition, we utilise Google's Conversion Tracking program. If you found our website through an advertisement on Google, or any of Google's affiliated websites, Google uses a session cookie (which does not track personally identifying information) to gather information used in making customer search experiences more relevant. This cookie expires in 30 days.
Most web browsers (e.g. Chrome, Firefox, Internet Explorer, Safari…) automatically accept cookies however you can usually modify your cookie preferences in your browser settings to decline cookies if you wish to.
For help on specific web browser settings:
If you are mainly concerned about third party advertising cookies, you can turn these off by going to Your Online Choices Site.
You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative.
For more information about cookies visit All About CookiesIf you have any questions or queries regarding cookies at all, feel free to email us.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Tinnitus Clinic, The Smith Building, 179 Great Portland Street, London, W1W 5PL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.