There are some days when the past four months of disruption and lock down seem surreal and the experiences we have all been through something of a bad dream.
Each of us has been through the same, but intensely different experience. For the Tinnitus Clinic, as a small business, we found that forecasting was impossible. It was nobody’s fault but none of us could predict the future accurately. How can we plan? When will we open our doors? How do we continue to help our patients when we can’t see them in clinic?
The only response we could put in place was to change the way we did our work, so we extended our e-consultation services which we had begun in late 2019. These were literally a lifeline for our patients as they could get advice, have new hearing aids fitted and prepared for them, all without leaving home.
Our clinics are now open, with full PPE and extra cleaning in place as required.So although the experience is different, the service we are providing whether remote, or in person is just the same.
I asked Mr Mark Williams, our Chief Audiologist what Covid19 meant for people, as I had read that many people were experiencing hearing loss and tinnitus.You can hear what he had to say below.
With no vaccine in place and social distancing here to stay for the foreseeable future, It looks like COVID19 is here to stay , so our changed ways of working will stay too. If you are experiencing hearing loss or tinnitus and think you have had COVID19, don’t delay in getting help from us, or another suitably qualified audiologist.
Mark Williams is The Tinnitus Clinic’s lead audiological clinician and specialises in the management and treatment of tinnitus and sound sensitivity disorders.
Mark has authored a number of academic articles for scientific and clinical journals and regularly delivers peer reviewed research talks at National and International Tinnitus and Audiology conferences.